We are now looking to offer a great and customer-oriented person the position of a Product Assistant in our thriving team in Joensuu or Lappeenranta (Finland). We can offer you a position, where you will be part of our customer experience team. You will help and guide a wide variety of customers, ensuring they deploy Assetti successfully.
You will be working with Assetti customers to discover their business needs and challenges and then guiding them to utilize Assetti´s benefits.
- Support our customer and putting their needs first
- Help and guide Assetti customers
- Travel and meet with Assetti customers onsite to discover and understand their needs and help them to deploy Assetti
- Collaborate closely with other team members
- Create product, customer and marketing documentation
- Relevant work experience in a customer-facing customer success
- Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
- Strong interpersonal skills and experience building strong internal and external relationships
- Proven track record of highly professional customer service in a dynamic environment
- Diplomacy, tact, and poise under pressure when working through customer issues
- An education within real estate, business, communication or IT
- Excellent English language skills both verbally as well as written. Fluent or native German and Finnish language are seen as remarkable pros as well.
In addition to the motivation being part of a SaaS business, we expect you to have the willingness to work day-to-day in English. You should demonstrate a positive “can do” attitude and keep an open mind towards a multicultural organization. If you are a real estate professional looking for a change, don´t be afraid to apply.
The position will be fulfilled as soon as possible.
For further information, please contact: Samuli Hiltunen, +358 400 317 347, email@example.com.
Assetti is a Finnish software development company that makes cloud applications for property investment professionals. Since 2013, our company’s journey has been fulfilled with a skilled international team, that aims to create something new for the real estate industry. Our solution grows in an open cultured environment, where great ideas are turned into real products.